In some cases you might not be able to send or receive new data from the eSeries (IDCe & IPCe) access controllers. This is most bropably the cause of a network communication failure. To determine whether a network connectivity problem is being caused by a mis-configuration or by a problem in a network device you can run the following service application.
Open "Comms Simplex" and from the "View" tab select "Line Controller". A successfully configured and responsive controller displays the message "e-series".
In case you see "Connection to port failed - TIMED OUT" or "Connection to port failed - HOST UNREACHABLE" you may have a broken route from your computer to the destination host, causing packet loss.
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